FQA

How many Ads can I post on Oni?

There are no limits but each ad must be unique. Unique means that the Ads are substantially different from each other.Please do not post the same Ad over and over again. If you post duplicates, they will be removed.

Types Of Ads

Marketplace offers you 4 different types of ads which you can select during ad posting or reposting. It is not possible to switch between different ad types while it is live. Available types are:

  1. Sell
  2. Rent
  3. Job – Offer
  4. Job – Wanted

How To Promote Submitted Ad?

To promote your ads first, you must navigate to your submitted ads to action menu, selects the last option. It will open up a list of all available promotions as well as active promotions.

List of available promotions are:

  1. Bump Up Ad ( this will update creation date while expire time remains and can be used only once per ad )
  2. Highlight Ad ( this will make your ad stand out from others in the listing )
  3. Top Ad ( make your add in the first positions of listing as well as in its regular listing position )
  4. Urgent Ad ( display urgent ribbon on ad box )

Once you have selected promotion type and period you can proceed to the payment screen. Once the payment is cleared your promotion will be active. Promotion starts from the time payment is cleared and not from the time the promotion is requested.

How Can I Contact Seller?

To retrieve the phone number of the seller, visit sellers profile page or their ads, you will notice block with phone number.If you wish to start messaging conversation with the seller, first create an account. Once you have created an account navigate to any of their ads and you will notice a box for sending messages. List of your messages is available on your profile.

How Review System Works

There are two types of reviews – buyers and sellers. The first step is to register. Next, you need to send a message to a seller. Once the seller responds to your message you will be able to review the seller and seller will be able to review you.When users visit your profile, they will be able to see your overall reviews and able to filter them by types.Once you post a review it can not be changed.

What Are Favorite Ads?

If you have found ads you want to visit or contact seller later, etc. Mark it as a favourite, it will be saved to your list of favourite ads which you can access from profile dashboard.

How To Report Ad?

If you feel that the ad is breaking the rules, you can report it directly from the ad page by clicking on the Report button and writing detail reason. Ad will remain active until the administrator checks it out.

I sold my item. How do I delete my ad?

Go into your account to remove the ad.

How long does it take to approve ads?

We go through every single ad posted on our platform to protect our users from scammers. The waiting time for approval is 5 to 10 hours. If your ads are not live within 24 hours, it has been rejected.